Areas of Research Interest

1. Application of the Total Productivity Model (TPM©) for measuring, evaluating, planning, and improving total productivity and quality at all levels of an organization including white-collar and knowledge-worker level employees (since 1979).
   
   
2. Productivity and Quality Teams (PQT©) Training and Research (since 1980).
   
   
3. Non-traditional approach to Competitiveness through Total Productivity Management (TPmgtTM ) (since 1984).
   
   
4. Analytical Relationships between Quality (Quality of Design, Quality of Conformance. Quality of Performance) and Total Productivity; and Profit (since 1984).
   
   
5. Analytical Relationships and Methodologies for the Technology -Total Productivity Linkages (since 1987).
   
   
6. Expert Systems for "Total Productivity' and Quality Improvement (since 1987).
   
   
7. Managing Technology Discontinuities for Continuous Competitiveness (since 1987).
   
   
8. Total Quality Management CVQM) Analysis of the philosophical, methodological, and systemic relational issues (since 1989).
   
   
9. Evaluation of Total Quality Management (TQM) Practices World-wide (since 1990).
   
   
10. Application of Simulation Modeling to study the Waiting Phenomenon in Banks and other Service Organizations (since 1992).
    
    
11. The "Technology Gradient" Concept for managing Competitiveness (since 1993).
    
    
12. Re-engineering and impact of Total Quality, Total Productivity, and Technology-driven business policies (since 1993).
    
    
13. "Total Productivity Benchmarking (TPBM)" in Selected Industries (since 1988).