Productivity Measurement and Evaluation (IEN 660)

This course provides a non-traditional "total productivity-based approach" to managing the competitiveness of an organization through a formal strategy to plan and improve quality. total productivity, profitability, and other critical dimensions of competitiveness.

Specifically, the course will cover:

• Misconceptions about production, effectiveness, efficiency, and productivity
• Partial, total-factor, total productivity. and comprehensive total productivity
• The "Total Productivity Model" (TPM) and the TP Perspective
• The Productivity Evaluation Concepts
• Linkage between total productivity, quality, and profit
• Short-term and long-term productivity planning concepts
• The 90+ productivity improvement techniques
• The Total Productivity Management (TPmgtTM) Philosophy, Concept, and Methodology
• The human dimension in productivity management--A debate on Layoffs and Downsizing

Schedule: Saturdays

Time: Times vary

1. Chapter 1 01-28 1.3,1.7,1.9
   Video: Tom Peters, "Passion for Customers"
   
2. Chapter 2 29-62 2.1,22,18,2.17
   
   HW#1 (due today) (10 pts):
   Productivity Awareness Poll Report/ Presentation
   
3. Chapter 3 63-110 3.1,3.6,3.9
   Appendix B 391-395
   
4. Chapter 4 111-130 4.3,44,4.5,4.6,4.9
   
   HW#2 (due today) (10 pts):
   Presentation of short proposal on the application of the TPmgtTM philosophy/concept/methodology to a company of your choice.
   
5. Chapter 5 See below
   Hw#3 (due today) (10 pts).
   Answer the quesrions for ONE of the cases assigned from below):
   Case 5.1 132 -137
   Case 5.3 139 -145
   Case 5.7 175 -180
   Case 5.9 187 -191
   Case 5.12 201 -207
   Case 5.15 214 -221
   Case 5.16 221 -226
   Case 5.18 231 -236
   Case 5.19 236 -242
   
6. Chapter 6 251-298
   
   HW#4 (due today)(10 pts):
   Progress Report an Steps 1,2,3 and 4 of the TPmgt methodology
   
7. Chapter 7 299-312 7.4
   HW#5 (due today)(1O pts):
   Regress Report on Steps 5,6,7 and 9 of the TPmgt methodology
   
8. Chapter 8 313-336 8.3,8.6
   Video: Tom Peters, " The Leadership Alliance"
   
   HW#6(due today)(10 pts):
   Debate on " Layoffs and their Impact on Total Productivity"
   
9. Chapter 9 337-376 9.1,9.4,9.10
   
10. Chapter 10 377-384 10.1,10.5
    
    Appendix A 385-390
    
    10 HW#7(due today)(10 pts):
    
    
11. Final Project Presentations
    Other Topics of Interest and Relevance to the course
    Feedback Session
    Wrap-up and Closing Remarks
    
    Final Project Reports( 30 pts.):
    Having incorporated much of what you learned in this course, complete the report ( 20-25 pages, double-spaced, excluding references and data). Prepare it professionally as if you are going to present it to your top management.